Clause n ° 1: Purpose

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The general conditions of sale described below detail the rights and obligations

• of the company "BRIN DE VANILLE - UN BRIN DE CRÉATION" whose premises are located at 75 Chemin du Rocher Saint Loup - 38760 Saint Paul de Varces, Sole proprietorship registered in the Business Directory under number 529 903 627 RM 38 -

• and its client in connection with the sale of the following goods: Jewelry and Accessories

Any service provided by the company "BRIN DE VANILLE - UN BRIN DE CRÉATION" therefore implies the buyer's unreserved acceptance of these general conditions of sale.

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Clause n ° 2: Price

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The prices of the goods sold are those in force on the day the order is taken. They are denominated in euros, "VAT not applicable - article 293 B of the CGI".

The company "BRIN DE VANILLE - UN BRIN DE CRÉATION" grants itself the right to modify its prices at any time. However, it undertakes to invoice the goods ordered at the prices indicated when the order is registered.

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Clause n ° 3: Terms of payment

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Orders are paid for:

• either by bank card;

• either by Paypal

When registering the order will pay the total amount of the invoice (price of goods, "VAT not applicable - article 293 B of the CGI" and shipping costs)

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Clause n ° 4: Retention of title clause

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The company "BRIN DE VANILLE - UN BRIN DE CRÉATION" retains ownership of the goods sold until full payment of the price, in principal and in accessories.

Clause n ° 5: Delivery

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Orders are sent by Colissimo against signature between 2 to 3 working days in France and within thirty (30) days maximum after the conclusion of the contract on an order.

Regarding personalized orders, the order preparation time is extended by 2 weeks before shipping.

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For orders placed from France, shipping costs are free
from 60 € of purchase.

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For orders placed abroad, shipping costs are calculated according to the geographical area.

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All orders placed before 9:00 am are dispatched the same day.

You can follow your shipment using the tracking number which will be sent to you by email on the site:

https://www.laposte.fr/particulier

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NB: The delivery time indicated during the registration of the order is given only as an indication by the Post Office.

“The health crisis is disrupting the international transport of mail and parcels. At present, La Poste is not able to take charge of your shipments for all destinations. And for other destinations, delivery times may be extended. To find out more, you can consult our online https://www.laposte.fr/particulier/outils/calculateur-de-delais#help-calc-delai-int
Colissimo has decided since March 17, 2020 to suspend the guarantee of delivery times for all destinations; which leads to the non-payment of compensation for delay.
(source the post office)

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The risk of transport is borne in full by the buyer.
In the event of missing or damaged goods during transport, the buyer must formulate all the necessary reservations on the order form upon receipt of said goods. These reservations must also be confirmed in writing within five days of delivery, by registered letter AR to:

VANILLA SPRAY

75 Chemin du Rocher Saint Loup

38760 Saint Paul de Varces

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Clause n ° 6: Force majeure

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The responsibility of the company "BRIN DE VANILLE - UN BRIN DE CRÉATION" cannot be implemented if the non-performance or delay in the performance of one of its obligations described in these general conditions of sale results from a case of force majeure. As such, force majeure means any external, unforeseeable and irresistible event within the meaning of article 1148 of the Civil Code.

Clause n ° 7: Applicable law

1. These Conditions are governed and interpreted in accordance with French law, with the exception of conflict of law rules.

2. If you wish to draw our attention to a subject, a complaint or a question concerning our site, contact us: contact@brindevanille.com

If, after contacting us, you feel that the problem has not been resolved, you will have the right to have recourse to the consumer mediation procedure in the event of a dispute, in accordance with articles L.611-1 et seq. Of the French Code of the consumption.

To submit their dispute to the mediator, the Client can contact the chosen mediator:

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CNPM CONSUMER MEDIATION SAS

1. Either by regular or registered mail to CNPM MÉDIATION CONSOMMATION SAS 27, avenue de la Liberation 42400 Saint-Chamond

2. Either by email - Email address: https://www.cnpm-mediation-consommation.eu/contact.php

3. Or By phone: +33 (0) 9 88 30 27 72

Website: https://www.cnpm-mediation-consommation.eu/

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